What our Customers say...

Testimonials

Both of the John’s were very professional and did an amazing job. Thank you both!



 

John and John did a very professional job to clean up a sceptic tank back up in my basement. A very messy situation!! I would recommend SERVPRO for any cleanup!

They redid our Condo clubhouse and did a great job. They were professional, dependable, and very helpful. They did the job in a timely manner and were always there to oversee everything. I recommend them highly.

SERVPRO is a very professional company. They follow through with what they say they will do and check to see if the work is acceptable to the customer. If there are issues with their work, SERVPRO will correct the problems in a timely manner. I would highly recommend this company!

My emergency happened in the middle of the night and within an hour of me calling, people were at my house. They were so great at a terrible time! They worked so hard and were so nice. Sweet ladies and a couple of handsome guys. SERVPRO of West Knoxville is fantastic!!!

We had SERVPRO do a general cleaning for a condo to resale. The previous owners had pets and SERVPRO was able to eliminate that pet odor completely. The condo is now fresh and ready for a new homeowner! Thank you SERVPRO!!

Being an insurance agent, I've recommended SERVPRO to my clients for years. So when I personally needed service, they were my first go to. Everyone was friendly and professional and keep me updated on each step. Thank you for your service, I will definitely continue to recommend you to my clients.

SERVPRO helped me get my kitchen back up and running just in time for the holidays. Great company to work with. 

Couldn't have asked for better service, SERVPRO is an awesome company that I would recommend to anyone.

The SERVPRO team was very polite and professional. Very impressed!

FIVE STARS! Very professional group of people. 

Great company to work with! SERVPRO helped me after a water leak in my kitchen. 

Responded very quickly and got to work. Would recommend SERVPRO to anyone!

Great company to work with. I really appreciated how they kept me informed during the mitigation process. Keep up the good work!!

 

This company is professional, and does quality work. They care about their clients and are wonderful people and their work ethic is immeasurable!

You can't go wrong with SERVPRO.

I have worked with SERVPRO of Cedar Bluff many times and have been amazed by their professionalism, their quick response to any situation and especially the respect and friendly attitude towards others. I highly recommend them to everyone I know.

SERVPRO is Excellent. Jim Hart is prompt and professional. I highly recommend them for any fire and water cleanup needs.

Great Work Ethic. Professional in every way!

Our customers have been well please with the service they received from SERVPRO. The employees are professional and nice to work with. Positive experience.

These guys are Great! My wife and own and operate a local insurance agency and we have referred several of our customers to SERVPRO with the confidence that they will be prompt and thorough in their assessment and in some cases help to avoid claims for the client when the damages are below their deductible.

As an insurance agent, I have several customer thank me for referring SERVPRO. They have treated my customer right for almost 17 years. Thank you.

I have worked with Allstate Insurance over 10 years and SERVPRO has always been professional and considered in the way they conduct themselves. I have no problem referring customers to them and will continue to do so in the future.

The storm this spring caused water to enter our home after the roof was damaged. Thank you to the technicians for the prompt response. I am very impressed with the high quality service I received! 

I am an Agent with Farmers Insurance and SERVPRO has always done a great job for my clients. I had a client last winter that had a pipe burst while they were out of town and SERVPRO went above and beyond normal duties to make sure my customer was taken care of.

I recently bought a home. During the inspection I was told that there was a significant mold problem in my crawlspace. My inspector and realtor both referred me to SERVPRO of West Knoxville to have the mold killed and cleaned. The house was built in the 1950's, but now the crawlspace looks like it is under a brand new house. The crews worked quickly and efficiently. Much easier process than I had expected.

My insurance agent instructed me to call SERVPRO of Cedar Bluff after a water line failed in my condo. I have never experienced the emotional 180 degree switch that I did when SERVPRO came to clean it up. I was put completely at ease by the competence and professionalism of the crew that responded. 

The SERVPRO employees were very professional.  They did everything that we expected!

Excellent people to work with! I referred many of my customers to them!

This is a Great Company! They are there when needed, I highly recommend!

SERVPRO has serviced the needs for many of our insurance clients. Thanks for the great work!

We refer SERVPRO of Cedar Bluff daily to our insureds and everyone always seems very happy with the work they do. We will continue to refer them.

Very impressed by the crew at SERVPRO. They were able to make a very stressful situation manageable and more relaxed, explaining everything in detail so that I could understand what needed to be done. I'm glad my insurance agent recommended them!

These guys are Great! My wife and own and operate a local insurance agency and we have referred several of our customers to SERVPRO with the confidence that they will be prompt and thorough in their assessment and in some cases help to avoid claims for the client when the damages are below their deductible.

I work in the insurance industry and my experience with the people at SERVPRO has been outstanding! They are very friendly to deal with and quick to respond whenever you need them. I would highly recommend them.

Very impressed from the crew at SERVPRO. They were able to make a very stressful situation manageable and more relaxed, explaining everything in detail so that I could understand what needed to be done. I'm glad my insurance agent recommended them!

I have always been very skeptical of "mold cleaning" companies. When I finally had to admit I had a problem that needed professional help, SERVPRO was the only company that came out to look at my house that didn't use the "scare tactic" to force me into hiring them. Max was very knowledgeable, explained in great detail the steps and procedures needed, and they were able to clean most of the items everyone else wanted to throw away and rebuild!

My company suffered a large damage from a sprinkler system, weeks before the big holiday shopping season. We were worried about the loss of revenue for having to stay closed for an extended period of time. SERVPRO was able to quickly clean, dry, and repair our store within s short time, allowing us to remain open for the holiday season. Would recommend to anyone.

I was very impressed with Rick's knowledge of my situation. His assessments were great and his customer service was awesome. He is an asset to your company.

Our family suffered a tragic and sudden loss. SERVPRO was respectful, prompt, on time, courteous, and concerned. They were very helpful and answered all of my questions.

The entire crew was very nice and helpful. I cannot say enough good comments, but I will definitely recommend SERVPRO to anyone who needs their services.

Like most people in our area, the hailstorm hit our property hard. SERVPRO was able to take care of all of our issues, including water damage in the house, roof replacement, siding replacement, and more. If only they could have repaired my car!

All the guys from SERVPRO were super nice! They made something horrible very pleasant. I really felt like they were taking care of me the best that they could. :)

Thanks for the great service!! I had a wonderful experience with the guys (and girl!) from SERVPRO. Thanks for all the hard work and dedication in cleaning my basement.