Recent Why SERVPRO Posts

5 Places Mold May Be Hiding in Your Home

8/23/2022 (Permalink)

The bottom of a drywall has been removed in a bathroom Inspect your bathroom for signs of mold.

Mold Could Be Hiding in These 5 Places in Your Home

Few things can destroy the comfort, value and appearance of a house faster than mold. Unfortunately, spotting mold growth is not necessarily easy. Here are five places mold may be hiding in your home.

1. Drywall

The drywall that makes up most of the surfaces of your home can attract mold. That is, mold loves to eat the cardboard that holds drywall together. If you have mold in a room, you may need to remove the affected drywall to prevent spores from moving into other areas of your house.

2. Subflooring

Mold needs an organic food source to grow and spread. While there are likely hundreds of organic things in your home, mold may first settle on wood. As you may suspect, mold on wood can be a serious problem, as mold spores can work themselves deep inside your subflooring, trim and other wooden surfaces.

3. Carpeting

Carpet and padding can be a hotbed for mold growth. If you have carpeting that routinely retains moisture, you can probably assume mold is growing beneath your feet.

4. Grout

You probably don’t think much about the grout between tiles. You should, though. Mold loves to cling to the porous surface of grout. Spraying your grout with bleach, though, may not address the problem. After all, bleached mold may continue to live, despite seeming to disappear.

5. Moist Places

If you want to find mold in your Cumberland Estates, TN, home, check out the moist areas. After all, because mold needs humidity to thrive, it often lives in wet places. Specifically, inspect your kitchen, bathroom, laundry area, basement and attic for signs of mold. If you notice any, work with an experienced mold removal service to be sure you completely eradicate it from your home.

With a bit of effort, you can likely find hidden mold in your house. If you lack the expertise or equipment to locate mold, though, you may need a professional team to help you stop mold growth.

3 Signs You May Have Mold in Your Commercial Property

7/20/2022 (Permalink)

Mold growth on a wooden structure Moldy attic in West Hills, TN

Three Signs of Mold Growth

There are some generally musty places in commercial properties, especially in basements, attics or garages. However, the nature of these spaces does not necessarily mean that you have a mold problem. While a mold smell can be indicative of a problem, it can also be a result of humidity and improper ventilation. Although, as a property owner, it is crucial to know and understand at least the following three signs of mold growth.

1. Smell

The first sign, while not definitive proof of a problem is a fungus smell. As mold develops and eats, it releases Microbial Volatile Organic Compounds, and many of these chemicals smell especially musty or pungent. However, mold can smell different depending on the type and who smells it. For some, the scent is like acetone, nutty or meaty.

2. Sight

Aside from the mold smell, you can sometimes tell you have a mold problem by sight. If you notice a textured green and black growth on your walls or ceilings, then it might be mold. However, as there are several varieties or species of fungus, the sight alone is not a definitive way to diagnose a mold problem.

3. Water

Now, if you have a mildew smell combined with the visual of a textured growth on your walls and an existing water leak in the same area, then the mold is likely. However, again, sight and smell alone are not definitive, and at this point, you should call in a specialist.
Mold testing and removal services in the West Hills, TN, area are companies dedicated to diagnosing mold issues, testing for results and resolving the problem for the property owners. For commercial property owners, using such a service is necessary to ensure compliance with all city and state regulations.
While mold smell is not enough to verify an infestation, combined with the vision of growth and an existing water problem make a mold diagnosis is likely. Therefore, to continue operations and remain compliant with regulatory bodies, contact a specialist and have your property tested and cleaned.

Preventing Water Damage in Your Commercial Building

6/27/2022 (Permalink)

Pipe system covered with insulation Prevent a bursting pipe by insulating your pipes.

Prevent Flooding In Your Property

Water in-home or business offices can damage important paperwork and assets that you need to keep your company running. While water damage restoration experts at SERVPRO can assist with cleanup, you may still have to temporarily shutter your business during the remediation.
Even closing your company for just a few days could have devastating consequences. You should thus try to prevent flooding by following the steps below.

1. Prevent A Broken Pipe by Turning up the Heat
Pipes often freeze when they are exposed to cold temperatures. Over time, those frozen pipes could burst. You should thus set the thermostat of your building to at least 50 degrees Fahrenheit at all times.

2. Insulate Pipes
You can also prevent the need for burst pipe cleanup by insulating your pipes during the winter. You can easily find pipe insulation at your local hardware store. You can use the insulation to prevent water in home offices, as well.

3. Seal Gaps
Cold air often enters buildings through gaps and cracks in the walls and foundation. You can close these gaps with spray foam, caulk or weather stripping. This will save you money on your heating bill and prevent pipe bursts that lead to flooding.

4. Maintain Your Sprinkler and HVAC Systems
Even a small leak in your sprinkler line or air conditioner can cause big problems over time. Regularly inspect these systems for problems and perform basic maintenance each year.

5. Clear the Roof and Gutters
While you are inspecting the HVAC and sprinkler systems, check your downspouts and gutters for debris. Clogs could cause a backup of water that ultimately leaks into your building. Be sure to remove excess snow from the roof, as well. Ice accumulation could prevent the roof from draining properly.
The above tips should help you limit severe flooding of your Knoxville, TN, building. However, if you do experience water in home or business spaces, SERVPRO professionals will respond quickly and get your property back to normal.

How Does SERVPRO Support Insurance Claims?

2/27/2022 (Permalink)

Drying equipment in a living room You can always trust our SERVPRO of Northwest Knoxville team for all your water damage cleanup and drying needs!

Claim Services Preferred Vendors Provide

SERVPRO is a damage mitigation and restoration company with franchises across the country. Only locations that meet the requirements of a Participation Agreement can receive insurance client referrals. Find out more about the claim services Preferred Vendors may provide.

Certification and Participation Agreement

Whenever an insured homeowner or insurance company representative calls to report damage, their information is only forwarded to a franchise that meets Participation Agreement requirements. Each location must agree to operate in accordance with rigorous guidelines:

  • Business insurance coverage
  • Employee background checks
  • Proper job documentation

This agreement includes 21 points in total. Franchise owners and employees are also encouraged to achieve and maintain Institute of Inspection Cleaning and Restoration Certification. Insurers prefer to work with IICRC-certified vendors.

Electronic Resources

SERVPRO also maintains a Claims Information Center to make it easier for insurance representatives to access estimates and data. Agents and adjusters can use electronic claim services to view:

  • Estimates
  • Collected data on losses
  • Company comparisons

This service supports communication between mitigation and restoration professionals and insurers. The availability of information can make it easier to process and settle claims.

Fast Response Times

Insurers are more likely to cover a claim if immediate action is taken to mitigate damage. A fast response time can make an insurer more likely to cover work done by a damage remediation company. Seek call response times within an hour, on-site visits scheduled within four hours and a verbal briefing within eight hours. Insurers may also want to compare average emergency response times and job file costs.

All of these factors set SERVPRO apart as a Preferred Vendor. An insurance agent or homeowner should not hesitate to contact the company in the event of any type of damage at a residence in Pleasant Ridge, TN. An estimate will be made available to insurers, and other claim services will support timely processing and successful settlement.

Understanding Business Interruption Insurance

11/24/2021 (Permalink)

Business interruption insurance form and red pen for signing. Commercial interruption insurance can offer a life raft as you rebuild.

Few business owners would operate without insuring their building assets, yet fewer consider protecting the operation of their business. Do you have a plan for relocating should a storm make your building temporarily unusable? Could your business weather such a disruption? Fortunately, business interruption insurance exists to cover you in exactly these circumstances. Here’s a primer on just what this cover entails and how it can help you rebuild in Blaine, TN following a disaster.

What Income Interruption Insurance Is?

Interruption policies help replace lost income and cover extra expenses when a business is impacted by a covered peril. Policies typically cover theft and a variety of weather-related circumstances, from fire and wind to falling objects and even lightning. Fallout from such interruptions can include

  • Lost revenue from a temporary closed business
  • Destroyed merchandise
  • Temporary relocation
  • Expenses to rebuild

A common scenario might involve a fire damaging a business, destroying merchandise. An interruption policy could reimburse you both for the lost income from the destroyed merchandise and for expenses that come from temporarily relocating your closed business.

What an Interruption Policy Is Not

Before you buy a policy, understand what isn’t covered. This type of policy does not cover flood damage. Business interruption insurance also is not a separate policy, but rather, an add on to a property insurance policy. Moreover, like any insurance policy, this type of policy has limits to how much coverage you can get and for how long. How long would it take to rebuild and get your business back to normal? Think about this when deciding on coverage.

However it comes, a blow to your business is stressful. Commercial interruption insurance can offer a life raft as you rebuild. Arm yourself with the right knowledge about these policies as you prepare for the unexpected and you’ll be sure to choose the right policy for you.

How To Keep Your Home Mold Free: 3 Simple Preventative Actions

10/27/2021 (Permalink)

Mold growth on white wall. Mold growth on a wall in a Karns, TN home.

Steps To Keep Your Home Mold Free

Whether your Karns, TN, home was affected by water damage, seasonal high humidity or other moisture issues, battling mold caused by these problems can be a challenge. There are many different types of fungi that can grow indoors, especially in damp, dark places. If you have recently had your home treated by a mold remediation and removal company and want to prevent any fungi from returning, there are several simple actions you can take to keep it at bay.

1. Maintain Your Home’s Plumbing

One of the most common causes of mold growth is the presence of moisture in your home, particularly from leaking pipes or water appliances. Old or corroded plumbing may develop slow leaks and attract mold spores, which can attach and multiply quickly. Having your pipes checked annually and updating older systems can prevent leaks that may contribute to moisture problems and fungi growth.

2. Maintain Consistent Humidity Levels

While water damage is a common cause of mold growth, high humidity levels can also cause damp conditions that make an ideal environment for spores to thrive. If you live in an area where humidity levels rise during the summer, it is wise to monitor indoor conditions and use your air conditioner, fans and kitchen exhaust system to prevent dampness in every room of your home.

3. Avoid Creating Excess Humidity

You can practice mold prevention by being mindful of how much humidity you and your family creates. Avoid running your clothes dryer during the day and encourage everyone to take short, cool showers, as using hot water may contribute to high humidity levels. Take your houseplants to the patio to catch some sun and where they can release water vapor.

Preventing water damage and other moisture issues in your Karns, TN, home can go a long way when it comes to battling mold. Even minor leaks can attract spores, so being mindful of excess indoor moisture and humidity can prevent mold from making itself at home.

Protective Gear for Mold Remediation

9/14/2021 (Permalink)

Mold growth. Face masks, goggles, gloves, and other protective gears are necessary when you are cleaning up after mold in your home.

Mold is in the air all the time, but it is especially concentrated when you are in the process of remediating mold damage. While it is advisable to call in professional mold technicians when the area affected is larger than 30 square feet, you may decide to tackle smaller problems on your own. If you are cleaning mold in your home in Knoxville, TN, you can protect yourself from the extra spores in the air with face masks and other protective gear. There are four main areas that need coverage the most.

1. Body

Before you begin to clean up the mold in your home, don clothing that covers most of your skin. It needs to be clothing that is washable. As soon as you are through cleaning, undress and wash what you were wearing immediately so that the spores that attach to your clothing don't multiply.

2. Nose and Mouth

Face masks cover your breathing passages, improving the quality of the air you actually take into your body. A mask with a respirator is an important piece of protective equipment that filters out the spores, trapping them before they get to you.

3. Eyes

Goggles are necessary to protect your eyes. Eyes can be sensitive to any irritant, including dirt, hair, and mold. Keep spores away from your eyes by putting goggles on before you start cleaning.

4. Hands

Although your hands are going to be doing most of the work, you may not think of needing to protect them. After all, you can just wash your hands thoroughly after the cleaning is done, right? On the contrary, it is important to avoid contact with mold if you can. Gloves help protect your hands and forearms from the mold while you scrub.

Face masks, goggles, gloves, and other protective gears are necessary when you are cleaning up after mold in your home. Follow the example of remediation professionals and dress appropriately.

What You Should Do if You Think Your Building Has Mold

9/13/2021 (Permalink)

If your Knoxville, TN, building is has suffered mold damage, you should act quickly to make sure that it doesn't get any worse. Spores can be present everywhere, and excess moisture may cause them to proliferate. Aside from the significant damage an infestation can do to your property, stachybotrys chartarum, or black mold, can pose even greater issues. If you've detected a potential problem, make sure to:

  • Keep out of any affected parts of the building
  • Turn off any fans, heating or air conditioning
  • Call a mold remediation professional

Seek Professional Help

Mold cleanup is not something you should try to deal with on your own. It's important that you don't disturb the spores or try to dry the affected area by blowing air over it. Also, don't attempt to disinfect the damage yourself by using bleach or other cleaning products.

A professional remediation company should be able to handle the cleanup efficiently and identify whether or not black mold is present.

Prepare for the Remediation Process

Once the expert team arrives, a complete inspection can be done to determine all areas that are infested. Using advanced procedures like negative pressure chambers and air scrubbers, the mold is then isolated to contain any further spread. At this point, any sources of moisture are removed. Specialized cleaning and disinfecting agents are used to sanitize any infected surfaces. Salvageable materials, such as furniture and curtains, are removed, along with any damaged drywall and carpeting. Once this part of the process is completed, restoration of the affected areas can begin. This can range in complexity from replacing a few sections of sheetrock to reconstructing entire rooms.

Get the Job Done Right

If you suspect that you have a moisture problem, it's important to have a professional take care of it for you rather than trying to handle it on your own, especially when pathogens like black mold may be involved. By taking the steps outlined above, a remediation professional can safely and efficiently get your building back to its original condition.

We Want to Help Our Community Stay Safe

9/3/2021 (Permalink)

If a fire erupts in your Knoxville,TN, business, you may end up with a lot of damage. Taking special fire preparation steps can help minimize the harm done by a fire. Use these tips to help you protect your commercial building.

1. Know Who To Call

If a disaster should occur, you need to know who to contact. Get in touch with the first responders immediately. They can help put out the fire and minimize the destruction. Depending on the amount of fire damage, you may also need to call a fire restoration team. Picking out a restoration expert prior to a disaster can help you get back to normal faster.

2. Get Familiar With Fire Codes

Following fire codes can keep flames from erupting in your commercial establishment. This fire preparation step is essential for the safety of everyone in your building. The codes you have to follow may depend on the type of business you own.

3. Install a Fire Suppression System

Emergency systems can serve two purposes. A sprinkler system, for example, helps put out flames. An alarm, however, can alert residents to potential danger. Installing a fire suppression system is an important disaster preparation step. Even if your building never has a fire issue, you may need to have this protective equipment.

4. Create an Evacuation Route

Teaching those who use your building how to exit in the case of an emergency may not diminish the damage done, but it can keep people safe. Your evacuation plan should incorporate several important elements, including the following:

  • Multiple exit points
  • Meet up spot
  • Location of safety gear

Make sure to post a diagram with these directions in several places. When people have this information, it can make a fire less stressful.

While you never want to plan on your commercial building going up in flames, fires can happen anytime. Creating a fire preparation plan may help reduce the damage done to your space.

3 Ways To Keep Mold Away from Your Restaurant

8/2/2021 (Permalink)

Severe mold contamination inside a building Mold growth in Karns, TN.

What To Do When You Find Mold In Your Restaurant?

 For restaurant owners in Karns, TN, one of the last things they want to see is mold growth in their facility. There are several ways to prevent this problem. Here are some of the steps many business owners take.

1. Use Proper Ventilation. The presence of high humidity in the kitchen can not only lead to food mold but other types of mold as well. This is why it’s important to keep humidity levels low. One way to do this is to make sure the property had enough ventilation to keep air circulating and reduce the buildup of water vapor in the air. Water vapor in the kitchen can come from a variety of places including boiling liquids or dishwashing.

2. Take Care of Leaks. Mold also likes to grow in areas where water has damaged the property. Water damages can come from leaky pipes, roof leaks, the buildup in poor ventilation, and even unattended spills. To prevent mold growth in these areas, it’s best to fix the problem as quickly as possible. Mold and water damage restoration professionals may be able to help.

3. Remember Food Safety. The Department of Agriculture has released several food safety steps that may help prevent a food mold problem. These include having proper food storage areas with a humidity level under 40 percent, regularly cleaning refrigeration units, keeping food in sealed containers until ready for use, keeping all sponges and other cleaning tools fresh, and examining food items received by the restaurant to ensure they are up to your quality standards.

Using proper ventilation, fixing water damage quickly, and following food safety guidelines are all ways to prevent mold growth in a restaurant environment. If you think you may have a mold problem, it’s best to call a professional as soon as possible so that the issue can be handled safely and quickly.

Tips for Keeping Your Bathroom Free of Mold

7/30/2021 (Permalink)

Bathroom damaged by mold containment, drywall removal A toilet leak can cause water damage and turn into a mold problem.

How Do I Stop Mold Growing In My Bathroom?

Your bathroom may be one of the cleanest rooms in your house in Knoxville, TN, but that doesn't mean that fungus can't grow there. All bathroom mildew and mold need to grow is excess moisture and a place to land. There are a few things you can do to discourage mold growth, though.

Keep Linens Dry
Anything you use to wash or dry yourself after a shower may be prone to mold. There are several types of bathroom linens that can mold easily:

  • Bath towels
  • Bath mat
  • Hand towel
  • Washcloths

When you are finished with any of these items, don't just toss them into a pile. Hang them on a towel rack to dry thoroughly before putting dirty linens into the hamper.

Increase Airflow
One issue that makes bathrooms particularly susceptible to mold is a humidity problem. The room is relatively small and confined with very little room for air to circulate. Make sure your exhaust fan works properly and use it on a regular basis. You may even consider a small portable fan to move air around and reduce moisture and minimize the risk of bathroom mildew.

Fix Problems Quickly
If a leak from your toilet, sink, or shower causes water damage, that can quickly turn into a mold problem. As soon as you notice the leak, call your plumber and water restoration specialists. You must address both the cause and the damage to stop mold in its tracks.

Replace Moldy Grout
If the grout between the tiles on your floor or in your shower show signs of mold, you may be able to clean it with a mild detergent. If this doesn't work, however, replacing the grout completely is the only way to ensure it doesn't spread.
Bathroom mildew is a problem that is common to homeowners, but it doesn't have to be inevitable. If you take the necessary precautions and address problems early, your bathroom should remain fungus-free.

Simple Tips for Sump Pump Maintenance

7/13/2021 (Permalink)

Pumping System

Many homes require a sump pump to prevent water retention on the lowest floor. This is especially true of regions with high seasonal rainfall or spring snow melt. Ensure that when the time comes, your equipment stays functional by checking the various elements of your pumping system.

1. Remove Blockages

A frequent and obvious cause of sump pump failure is a buildup of debris in the pump basin, around the impeller, or on the screen. Dirt or residue can also affect the output pipe or hose and prevent water from exiting. Clear these areas and perform a test run to demonstrate that water can move freely.

2. Provide Reliable Power

Many home pump systems plug directly into an outlet and use a battery as temporary backup power in case of an outage. Ensure that the main power supply is properly grounded and all fuses are intact. Ideally, the pump system should have its own circuit breaker to ensure adequate power to the unit and to isolate problems in a troubleshooting scenario. Routinely test the backup battery, since many flood events are accompanied by temporary power losses.

3. Test Activation Mechanisms

Usually, the pump is triggered by a floating bulb similar to the device in a toilet tank. Determine that upward pressure on the float and rod is properly turning on the pump and that the float is correctly positioned in relation to the basin. This is another case where a brief test with a few gallons of water can save time and money in the long run. Pump maintenance is less costly than replacing flooring or drywall. In the event that your home does flood despite the above precautions, contact a qualified professional that specializes in flood cleanup and home restoration.

In Knoxville,TN preventing property damage can seem like a constant chore. However, with the above simple tips for sump pump inspection, you can keep your system working and prevent critical failures during extreme weather conditions.

For Immediate Services in Knoxville Tennessee, Call SERVPRO

11/5/2020 (Permalink)

SERVPRO logo and vehicles Knoxville Residents: We provide immediate service day or night!

SERVPRO of Northwest Knoxville provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Knoxville. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (865) 691-3253

Residential Services

Whether your Knoxville home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Knoxville commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services by clicking here!

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Quick Tips to Shut Down Bathroom Mildew and Mold

11/27/2019 (Permalink)

Mold in a Solway, TN bathroom

Mold loves moisture, so it’s no surprise that household bathrooms are some of its favorite places to form. Indeed, many homeowners have just come to accept fungus is lurking in their showers or beneath their sinks. But you don’t have to live with it. You can minimize bathroom mildew and mold in your Solway,TN, home by following these steps.

What is Mold and Mildew?

Mold and mildew are both types of fungi. They love dark, humid environments. The average bathroom, with its tendency to be dimly lit and humid, is one of mold’s favorite hideouts. Look for slimy brown patches or chalky white spots on or around:

  • Bathtub grout
  • Beneath sinks
  • Around faucets

The longer mold bathroom mildew are around, the harder the problem can be to get rid of, so it’s crucial to take preventative steps early.

Dry Things Out

The top way to stop bathroom fungus is by changing the bathroom environment. Start with small things like wiping down glass doors and tiles after each shower or bath. Next, run your bathroom fan for 30 minutes after each shower. Another good step is investing in a swamp cooler. Also known as an evaporative cooler, these devices help evaporate water in the air, cutting the humidity problems that encourage mold growth.

Seal It Up

Add another layer of protective by applying grout sealer. This product works by minimizing the amount of water your grout can absorb, curbing mold and mildew spores from growing. Dab some onto your new or newly cleaned grout once a year for the best results.
Bathroom mildew and mold can make your bathroom anything but inviting. Use the above tips early to minimize its effects and keep your bathroom clean and attractive. Or, if mold has already gotten too bad, contact a mold cleanup company. They’ll help you get on the road to clearing the fungus and reclaiming your bathroom in no time.

3 Ways Pretesting Can Lower Insurance Claims Expense for Your Business

3/26/2019 (Permalink)

Experienced disaster response professionals have the tools and know-how to find leaks, identify their source and grade the water quality.

3 Ways Pretesting Can Lower Insurance Claims Expense For Your Business 

As a West Hills, TN business owner, you probably do all you can to ensure your building and property does not suffer damage from preventable danger. However, not all potential problems are apparent to the naked eye, and when issues like fires and floods do happen, the expense of raised insurance premiums and making a claim can be considerable. However, calling in a professional disaster response team to pretest your business could lower those risks.

1. Thorough Investigation

As well as you know your business, there may be dangers you are not aware of. Even small problems can cause major damage, such as slow leaks causing a burst pipe and a major flood in your employee restroom over the weekend, when plumbing services may be difficult to obtain. A thorough inspection of your building can prevent these circumstances and make you aware of what potential problems need attention before they have the chance to grow.

2. Identifying Water Sources

If you suspect you have a leak somewhere in your building but want to avoid having to file a large insurance claim, calling for pretesting services may be a solution. Experienced disaster response professionals have the tools and know-how to find leaks, identify their source and grade the water quality. This may prevent damage to floors, drywall and inventory, as well as the need to contact your insurance agent.

3. Preventative Care

A disaster response and mitigation service can perform preventative testing on your building to gage the likelihood of a fire or flood occurring as the result of aging plumbing pipes or dangerous storage practices. The more you know about your building and how your business practices might be affecting the possibility of disaster, the faster you can take steps to prevent it.

Your West Hills, TN business is likely your greatest investment. Calling in a service that specializes in pretesting can help protect it and lower the risk of you having to file costly insurance claims.


3/10/2019 (Permalink)

Water Damage Knoxville

Flooding can happen fast in many environments. The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.
• Water—3+ day supply; one gallon per person per day
• Food—3+ day supply of non- perishable, easy-to-prepare food
• Flashlight
• Battery-powered or hand-crank
radio (NOAA Weather Radio, if
• Extra batteries
• First Aid kit
• Medications (7-day supply) and
medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
• Multi-purpose tool
• Sanitation/personal hygiene items
• Copies of secret documents
(medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
• Cell phone with chargers
• Family and emergency contact
• Extra cash
• Emergency blanket
• Map(s) of the area
• Baby supplies (bottles, formula,
baby food, diapers)
• Pet supplies (collar, leash, ID, food,
carrier, bowl)
• Tools/supplies for securing your home
• Extra set of car keys and house keys
• Extra clothing, hat, and sturdy shoes
• Rain gear
• Insect repellent and sunscreen
• Camera for photos of damage

3 Ways a Restoration Company Can Help Adjusters and Their Clients

2/20/2019 (Permalink)

If you think you might have mold damage in your home, give SERVPRO of Cedar Bluff a call.

A Restoration Company Can Often Help Adjusters and Homeowners

An insurance adjuster often serves as a go-between for homeowners and insurance companies, providing both parties with information about the damage that has occurred. A restoration company can often help adjusters and homeowners throughout the process of restoring damaged homes in Knoxville,TN.

1. Share Important Information

When a disaster occurs, communication between homeowners, adjusters and the restoration professionals is often essential. A restoration company can provide adjusters and homeowners alike with relevant information about the approximate costs of restoring the affected areas and can also suggest a variety of solutions. Armed with helpful information about the state of the home and potential fixes, adjusters and homeowners can make informed decisions as they move forward in the claims process.

2. Quicken the Process of Making a Claim

The quality of a restoration company can greatly impact the time it takes to make an insurance claim. If a company takes a long time to begin assessing a home, this can increase the amount of time it will take for a claim to be made. Alternatively, a restoration company that is able to respond to a disaster in a timely manner can present findings to the insurance adjuster and homeowners, therefore allowing a claim to be made quickly and ensuring restoration can begin quickly as well.

3. Lessen the Costs of Claims

Whether a home has been impacted by a fire, mold growth or flooding, leaving a damaged home untouched can be a costly decision. Within hours of a disaster occurring, items within a home can become badly damaged, and the structure of a damaged home can become impacted soon after a disaster as well, ultimately increasing the cost of the claim. An experienced restoration company can often lower the cost of the claim by mitigating damage to personal belongings and to the structure of a home.

An insurance adjuster and homeowners can benefit from choosing a reliable restoration company after a home is affected by a disaster. SERVPRO can share important information with adjusters and homeowners and can make the claims process quicker and less costly.